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Quality Management Systems Implementation
What is a "Quality Management System?" It is a "Business Platform." At the execution level it is the detail of how "best practices" are going to be executed by all parts of a company. These best practices are going to satisfy the internal and external customers. At the overview level the QMS is the way we connect the Vision, mission, and guiding principles of a company to complete customer satisfaction while insuring the success of the enterprise for all its stakeholders. Most companies have a number of critical issues that prevent them from being the true success they would like to be. As companies evolve these critical issues can be overlooked, not recognized, given up on, but likely connected to current resource, sales, marketing, customer, operational or personnel issues. All critical issues are caused by and can be directly connected to a lack of excellence. Holeton Consulting uses a number of models to quickly identify these critical issues. The models are:
Once the critical issues are revealed clarity is documented. Agreement on the reality and priority of the issues is agreed upon. A written plan or series of projects are detailed as to how to approach and fix the issues. Focused action is coached and experience is infused into a mentoring process to insure effective implementation, execution and successful results. Contact us today to discuss how Holeton Consulting can help implement QMS for your company.
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